Usage-based AI customer support platform where teams train AI agents on their workflows using natural language instructions.

Decagon offers usage-based pricing with two options: per conversation pricing or per resolution pricing (higher rate, resolved conversations only). Estimated cost around $0.99 per conversation with typical pricing starting at $95K/year. Includes significant onboarding, integration, and custom training costs.
AI Agents Trained on Your Processes
G2 Rating
Starting Price
Funding
The Ultimate AI Helpdesk
Founded
Capacity is an AI-powered helpdesk and CRM platform that automates support for customers and employees, deflecting over 90% of inquiries with practical and generative AI.
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AI-powered, open-source customer support platform
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