Enterprise AI customer service agent platform with outcome-based pricing model where customers pay when AI successfully resolves customer issues.

Sierra AI uses outcome-based pricing where customers pay when AI agents successfully resolve customer issues without human escalation. Contracts blend platform subscription fees with per-successful-outcome charges. No public pricing; estimates suggest $150K+ annual starting with setup fees of $50K-$200K.
Outcome-based pricing for AI Agents
G2 Rating
Starting Price
Funding
AI Search for the Enterprise
Founded
Yext is a global enterprise search company that builds AI-powered search solutions for customer support use cases through Support Answers, a suite of enterprise search solutions.
Help desk software for customer service
Founded
Zendesk is an AI-powered help desk software that transforms customer service by streamlining tickets and resolving issues faster through ticket management, workflow automation, and AI agents.
AI-powered customer support platform
Starting Price
Zendesk AI Platform provides enterprise-grade customer support automation with AI agents trained on 19 billion support tickets. It features outcomes-based pricing where costs are incurred only when AI autonomously resolves tickets.