HelpDesk.com is a customer support ticketing system offering Team and Business plans with unlimited tickets, 24/7 support, and no credit card required for free trial.

HelpDesk.com provides help desk ticketing software with two paid tiers: Team plan at $29/month per user (annual billing) and Business plan at $50/month per user (annual billing), with Enterprise solutions available based on requirements. The platform allows unlimited tickets on any plan, enabling businesses to handle as many customer cases as needed. All subscriptions start at just $29/agent/month when billed annually. Features include unlimited ticket management, customizable workflows, and 24/7 customer service support. The company offers a free non-binding trial with no credit card required.
Enhance Customer Support with Freddy AI: Self-Service, Copilot, and Insights
Freddy AI is Freshdesk's AI-powered customer service solution that combines automation and intelligence to help teams resolve issues faster and better through real-time sentiment analysis, AI copilots, and autonomous AI agents.
Fin. The #1 AI Agent for customer service
Fin is a generative AI agent for customer service that can resolve complex queries and take actions across multiple channels without requiring platform migration from existing helpdesk solutions.
AI that gets better with every resolution
Founded
Zendesk AI is the intelligence powering Zendesk's Resolution Platform, designed to continuously improve resolution quality. The platform offers AI agents capable of resolving up to 80% of customer interactions, along with AI Copilot, quality assurance, and knowledge management.