Forethought
AI-powered customer support automation platform providing agent assistance and automated ticket resolution capabilities. Acquired by Zendesk.
What is Forethought?
Forethought provides AI agents for customer support automation with usage-based pricing. Now owned by Zendesk, offers features including automated resolution, agent assist, sentiment analysis, and integration with major helpdesk systems. Pricing typically starts at $40-$60 per seat/month based on volume.
Pricing
Starting Price
Custom pricing (typically $40-$60/seat/month based on volume)
Custom pricing (typically $40-$60/seat/month based on volume)
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Forethought
Outcome-Based AI Solution
G2 Rating
4.4/5Starting Price
Custom pricing (typically $40-$60/seat/month based on volume)Funding
Acquired by Zendesk (2024)
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