AI-powered customer support automation platform providing agent assistance and automated ticket resolution capabilities. Acquired by Zendesk.

Forethought provides AI agents for customer support automation with usage-based pricing. Now owned by Zendesk, offers features including automated resolution, agent assist, sentiment analysis, and integration with major helpdesk systems. Pricing typically starts at $40-$60 per seat/month based on volume.
Outcome-Based AI Solution
G2 Rating
Starting Price
Funding
Customer Communication Platform
HelpCrunch is a customer communication platform combining live chat, email marketing automation and a help desk in one solution.
AI-powered, open-source customer support platform
Chatwoot is an open-source customer support platform that can be self-hosted or cloud-based, offering live chat, email, and omnichannel support capabilities.
Customer support platform with live chat, chatbots, and email
Founded
G2 Rating
Starting Price
Customer support platform combining live chat, AI chatbots, email management, and analytics for real-time communication across websites and messaging apps.