AI-powered customer support automation platform providing agent assistance and automated ticket resolution capabilities. Acquired by Zendesk.

Forethought provides AI agents for customer support automation with usage-based pricing. Now owned by Zendesk, offers features including automated resolution, agent assist, sentiment analysis, and integration with major helpdesk systems. Pricing typically starts at $40-$60 per seat/month based on volume.
Outcome-Based AI Solution
G2 Rating
Starting Price
Funding
Build trustworthy AI agents for real-world use
Starting Price
Funding
Rasa is an enterprise-focused conversational AI platform that extends large language models with structured flows, deterministic logic, and built-in recovery patterns. It enables teams to build, deploy, and manage reliable AI agents across multiple channels.
100% free cloud helpdesk SaaS
G2 Rating
Starting Price
Raiseaticket is a 100% free cloud-based helpdesk solution that offers comprehensive ticketing and customer support features with optional premium services and customizations.
Large language models from Alibaba
Starting Price
Qwen AI is a suite of large language models provided by Alibaba Cloud, including Qwen Max, Qwen 3, and other variants. These models are available through the Alibaba Cloud Model Studio API with flexible pricing and free tier options.