
Zopim offers live chat software with automatic chat routing to assign incoming chats to active agents. Features include proactive chat invitations, dashboard visitor monitoring, customizable chat badges with different layouts and themes, multiple concurrent chat handling, and support for departments and triggers. The platform provides email, live chat, and online ticket support. Zopim has been rebranded as Zendesk Chat as part of Zendesk's service offerings.
AI agent trained specifically for customer service
Founded
Starting Price
Intercom Fin is an AI customer service agent integrated with the Intercom platform. It handles customer service conversations across multiple channels with outcome-based pricing.
Voice AI agents for automated phone calls and omnichannel conversations
Verloop.io is an enterprise conversational AI suite that automates customer support across voice, chat, and messaging channels in 80+ languages, helping brands resolve queries at scale while improving customer satisfaction.
Conversational customer service for the entire CRM platform
Founded
Starting Price
HubSpot Chat is a conversational engagement tool integrated into the HubSpot platform. It offers rule-based chatbots on all plans and AI-powered Breeze Customer Agent on paid tiers.