Vision Helpdesk
Vision Helpdesk is a multi-channel customer support ticketing software that unifies email, phone, live chat, social media, and web forms into a single dashboard. It serves small, medium, and enterprise-level businesses with various ITSM and support products.
What is Vision Helpdesk?
Vision Helpdesk provides a comprehensive ticketing system that manages customer support across multiple channels including email, web portal, VOIP, live chat, API, Facebook, Twitter, and more. Features include ticket management, automation, ticket assignment and escalation, prioritization, task management, online forums, help desk gamification, and unique capabilities like ticket billing and ITSM service desk solutions.
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