
Sprinklr Service is an enterprise customer engagement platform with omnichannel support capabilities. Combines agent-led and self-service support, social media management, conversational analytics, and AI features. Pricing starts at $199-$249/seat/month with enterprise options.
The only platform for all digital customer experiences
G2 Rating
Starting Price
Funding
Shared Inbox and Email Collaboration For Teams
G2 Rating
Starting Price
Shared inbox solution that centralizes team communication across email, SMS, WhatsApp, and social media with automation and assignment features.
Enterprise service management platform
Founded
G2 Rating
Starting Price
ServiceNow is a comprehensive enterprise service management platform for customer service, IT operations, and business workflows with pricing from $100 to $300+ per user per month.
Customer service that puts people first
Founded
Freshdesk is an AI-powered customer service platform with Freddy AI, offering AI agents that resolve up to 80% of queries, AI Copilot for agent assistance, and centralized workspace for omnichannel support.