Uniphore
Uniphore is a conversational automation platform that uses AI to improve customer experience through intelligent virtual agents, sentiment analysis, and RPA-powered workflow automation.
What is Uniphore?
Uniphore is a conversational automation company leveraging AI to improve the pre-call, in-call, and post-call customer experience. The platform provides advanced conversational AI using NLP and machine learning, omnichannel customer engagement (voice, messaging, chat, email), intelligent virtual agents, real-time sentiment analysis, and now includes RPA and low-code automation capabilities. Featured in Forrester Wave as an agentic application on the Uniphore Business AI Cloud enabling enterprises to design, test, and run AI agents that execute across real workflows.
