Enterprise cloud platform for managing customer interactions and streamlining customer service operations with comprehensive toolset and customization.

ServiceNow Customer Service Management (CSM) is a cloud-based platform providing omnichannel support, ticketing, knowledge management, automation, and analytics. Pricing is custom-quoted based on user count, modules selected, and organizational requirements. No self-serve pricing available.
Customer Service Management cloud solution
G2 Rating
Starting Price
Funding
Customer Communication Platform
HelpCrunch is a customer communication platform combining live chat, email marketing automation and a help desk in one solution.
AI-powered, open-source customer support platform
Chatwoot is an open-source customer support platform that can be self-hosted or cloud-based, offering live chat, email, and omnichannel support capabilities.
Customer support platform with live chat, chatbots, and email
Founded
G2 Rating
Starting Price
Customer support platform combining live chat, AI chatbots, email management, and analytics for real-time communication across websites and messaging apps.