ServiceMax is a cloud-based field service management platform that enables service delivery with work management, automation, preventive maintenance, contract management, and mobile tools on one unified platform.

ServiceMax, a subsidiary of PTC, is designed for asset-heavy industries including manufacturing, utilities, medical devices, telecommunications, and HVAC. The platform powers service interactions by optimizing technician productivity, streamlining workflows, and maximizing equipment uptime. It includes features for work order scheduling and dispatch, asset lifecycle management, preventive maintenance strategies, service contracts, and customer self-service capabilities.
Asset-Centric Field Service Management
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