Salesforce Field Service

Salesforce Field Service is a cloud-based platform that manages a company's mobile workforce and includes intelligent scheduling, automated dispatching, real-time job tracking, and inventory management. The platform is an extension of Salesforce Service Cloud providing a comprehensive view of workforce management. The Field Service mobile app brings the full power of field service management to mobile workforces and is built to be offline-first with an easy-to-use user interface, improving first-visit resolution by arming employees with best-in-class mobile solutions. Agentforce Field Service and Operations is an AI-powered platform that helps businesses manage and optimize frontline field work.