Regal

Regal is an AI-powered customer experience platform enabling autonomous AI agents to seamlessly integrate with human agents across multiple channels including text, email, calls, chat, and video. AI agents support over 30 languages fluently in hundreds of accents with low latency responses and natural conversation capabilities. Agents can interrupt, change topics, and have flexible conversations. The platform includes agent desktop and manager tools with conversation intelligence and automated quality assurance. Regal's AI capabilities enable businesses to reach more customers with a 3x higher answer rate compared to traditional calls and higher engagement than other marketing channels. The company supports over 200 leading brands including Toyota, Google, Kin Insurance, Ro, and Coursera. Based in NYC and backed by $83M from investors including Emergence Capital, Founder Collective, and Homebrew. AI Platform Regal secured $40M funding round as reported by Built In in November 2024.