Notion is an all-in-one workspace platform offering customizable CRM templates and functionality. Users can build their own CRM using Notion's flexible database and content management capabilities rather than using a pre-built CRM solution.

Notion is a workspace platform that allows teams to create custom CRM solutions using its database, docs, projects, and AI capabilities. It's not a dedicated CRM but rather a flexible foundation for building CRM workflows. Notion includes AI features like custom agents, enterprise search, meeting notes, and content generation. The platform supports 100+ million users globally and is used by enterprise teams for knowledge management, project tracking, and custom CRM setup.
The AI workspace that works for you
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