NICE CXone
NICE CXone is a cloud-based contact center platform that combines AI, automation, and workforce management to deliver customer experiences at scale. It includes the Personal Connection Dialer for outbound sales campaigns and serves enterprises across multiple industries.
What is NICE CXone?
NICE CXone is an enterprise customer experience AI platform that orchestrates human and AI agents to automate service, empower workforce, and accelerate intelligent experiences at scale. The platform offers omnichannel engagement capabilities including interactive voice response, omnichannel routing, outbound engagement, and digital experiences. For sales dialers, CXone Personal Connection is a patented dialer that generates more revenue and reduces hang-ups through digital and voice channel balance.
Pricing
$110/user/month
Enterprise Customer Experience AI Platform
G2 Rating
4.3/5Starting Price
$110/user/monthFunding
Public (NASDAQ: NICE)
