Dialpad Connect is a unified cloud communications platform for businesses that combines voice, video, chat, SMS/MMS, and more, with 100% uptime so users don't have to worry about dropped calls.

Dialpad Connect features built-in AI that transcribes calls, takes notes, and tracks action items so users can stay focused on conversations. AI Recaps provide automatic summaries of calls and meetings highlighting key points, action items, and decisions. The platform offers flexible calling options through HD calling (WiFi or cellular data) or through a user's native carrier UI. Dialpad is available on desktops, laptops, smartphones (iOS & Android), tablets, and desk phones with native integrations to CRMs (Salesforce, HubSpot), help desks (Zendesk, ServiceNow), and productivity tools (Slack, Zapier).
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