HelpCrunch is an all-in-one customer service platform combining live chat, help desk software, email marketing automation, and knowledge base features. It offers a subscription model based on agent count, AI usage, and automation features.

HelpCrunch provides live chat, help desk, and knowledge base access across all pricing tiers. Additional features include multi-channel communication (email, live chat, in-app messaging), auto messages, email marketing, help desk ticketing, knowledge base, popups, and mobile apps. AI agents and AI editor access are available in Pro and Unlimited plans. The platform charges per user/month with variable costs based on AI interactions. Pro plan includes 50 AI chats/month, Unlimited plan includes 100, with paid add-ons available.
All-in-one customer service and engagement platform
G2 Rating
Starting Price
AI-powered conversational marketing and engagement platform
Founded
G2 Rating
Starting Price
Drift (now part of SalesLoft) is an AI-powered conversational marketing platform that combines chatbots, live chat, conversational landing pages, and meeting scheduling. As of March 2026, the product is in gradual sunset following SalesLoft's acquisition in February 2024.
Live chat, chatbots, and multichannel messaging platform
Starting Price
Chatra is a cloud-based live chat platform designed for small businesses and e-commerce retailers. It provides live chat and messenger modes for real-time customer communication combined with AI-powered chatbots and multichannel messaging capabilities.
All-in-one business messenger for omnichannel customer communication
G2 Rating
Starting Price
JivoChat is an all-in-one business messenger designed to enhance customer communication by integrating multiple channels into a single platform. It helps 270k+ online businesses improve client communication through live chat, social media, and phone calls.