HelpCrunch is an all-in-one customer service platform combining live chat, help desk software, email marketing automation, and knowledge base features. It offers a subscription model based on agent count, AI usage, and automation features.

HelpCrunch provides live chat, help desk, and knowledge base access across all pricing tiers. Additional features include multi-channel communication (email, live chat, in-app messaging), auto messages, email marketing, help desk ticketing, knowledge base, popups, and mobile apps. AI agents and AI editor access are available in Pro and Unlimited plans. The platform charges per user/month with variable costs based on AI interactions. Pro plan includes 50 AI chats/month, Unlimited plan includes 100, with paid add-ons available.
All-in-one customer service and engagement platform
G2 Rating
Starting Price
Voice AI agents for automated phone calls and omnichannel conversations
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Conversational customer service for the entire CRM platform
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AI-first customer service platform
Founded
Starting Price
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