Heap

Heap automatically captures all user interactions including clicks, page views, form submissions, and custom events across web and mobile (iOS, Android) without code modifications. The platform offers retroactive analysis allowing teams to examine user behavior even for events not previously tracked. Core features include real-time dashboards, funnel analysis, session replay, heatmaps, and AI-powered insights via Sense AI. Teams can segment users, set up retention cohorts, and measure engagement matrices. The platform serves 10,000+ companies including SaaS, retail, ecommerce, and financial services. Heap offers free plans supporting up to 10,000 monthly sessions with 6 months history, plus Growth, Pro, and Premier tiers with custom pricing.