Freshservice

Freshservice provides four subscription pricing tiers: Starter ($29/user monthly or $19/agent annual), Growth ($59/agent monthly or $49/user annual), Pro ($99/agent annual or $119 monthly), and Enterprise ($109-119/agent annual). Starter plan includes core ITSM capabilities such as incident management, SLA management, knowledge base, and workflow automation. Growth plan adds asset management, service catalog, and approval workflows. Pro plan unlocks problem, change, and release management, project management, and advanced analytics. Enterprise plan includes Freddy AI features and is designed for mature IT organizations. If paying month-to-month, expect prices to run 15-20% higher. The platform includes a 14-day free trial and various add-ons available for additional fees.