ExecVision

The platform surfaces valuable, actionable insights from customer and prospect conversations and facilitates consistent and targeted coaching to close rep skill gaps and improve business outcomes. ExecVision includes Smart Alerts, automatic notifications that alert users to coachable moments in customer-facing conversations. It enables managers and agents to review recorded calls, identify coaching opportunities, and track performance trends with call scoring to assess quality, conversation tagging to highlight patterns, and analytics dashboards to pinpoint areas for improvement. Founded in 2012 and based in Arlington, Virginia, ExecVision was acquired by Mediafly in April 2022.