CallMiner
CallMiner is an enterprise conversation intelligence platform that captures and analyzes 100% of omnichannel customer interactions to improve customer experience, agent performance, and business outcomes. It combines advanced AI, analytics, and automation for contact centers and customer-facing teams.
What is CallMiner?
CallMiner's Eureka platform captures interactions across phone, email, chat, and surveys, then uses AI to analyze them for insights. The platform includes modules for recording, analytics, visualization, real-time coaching, and AI-powered automation with virtual agents and multilingual translation. It serves industries including healthcare, finance, retail, insurance, communications, collections, and BPO with solutions for agent performance, quality management, compliance, fraud detection, and customer experience.
Pricing
$1000+/month
Conversation Intelligence & Automation Software for CX
Starting Price
$1000+/month
