Birdeye is an online reputation and customer experience management platform founded in 2012. The platform helps local businesses and brands manage reviews, collect customer feedback, and improve their online presence using AI technology.

Birdeye was founded in 2012 and is headquartered in Palo Alto, California. The platform provides a subscription-based pricing model with three main tiers (Starters, Growth, Dominate) structured by number of locations and features. Pricing ranges from $299-$449 per location per month with tiered discounts for multi-location businesses. Birdeye integrates OpenAI's ChatGPT to generate personalized responses to customer reviews and surveys as part of its AI Everywhere initiative.
AI-powered reputation and customer experience management platform
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