Yalo
Yalo is an AI-driven conversational commerce platform that enables enterprises to enhance customer relationships and drive revenue through personalized interactions on messaging apps like WhatsApp. The platform integrates marketing, commerce, and service functionalities into a single platform.
What is Yalo?
Yalo specializes in emerging markets and enables companies to interact with customers in conversational commerce on messaging apps including WhatsApp, Facebook Messenger, and WeChat. The startup describes itself as building tools for businesses to use messaging apps as part of their customer outreach and sales strategies. Yalo includes AI-powered conversational abilities linked to WhatsApp that can handle frequently asked questions and solve customer service needs, with connection to live agents and integration of help desk systems so teams can continue conversations where bots left off.
C-commerce platform for conversational messaging on WhatsApp and Facebook Messenger
Funding
$50M
