Veeva CRM is an enterprise customer relationship management platform specifically designed for pharmaceutical companies and life sciences organizations to manage commercial operations and customer interactions.

Veeva CRM is purpose-built for the pharmaceutical industry with features tailored to the unique needs of life sciences companies. The platform follows a subscription-based licensing model with pricing starting at $200 per user per month, varying by modules and organizational size. For mid-sized pharmaceutical companies using the Commercial Edition, pricing ranges from $150-$200 per user monthly, while larger organizations typically pay $120-$150 per user monthly. A 5,500-user pharmaceutical deployment was estimated at $142 per user monthly, approximately $7.2 million annually. Veeva is transitioning from its legacy Salesforce-based CRM to the new Vault CRM, built natively on the Veeva Vault platform, which became generally available in April 2024. Key additional modules include Closed-Loop Marketing, e-detailing, Approved Email messaging, Events Management, and territory planning.
CRM built for the pharmaceutical and life sciences industry
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