Vanilla (Higher Logic)
Higher Logic Vanilla is customer community software that helps B2B and B2C companies create online spaces where customers can access knowledge, get support, and connect with each other.
Canada
Founded 2009
What is Vanilla (Higher Logic)?
Vanilla Forums was founded in 2009 in Montreal, Quebec, Canada and acquired by Higher Logic in 2021, then rebranded as Higher Logic Vanilla. The platform combines discussion forums, Q&A, knowledge bases, and ideation with advanced moderation and automation. It supports multiple products and regions within a single instance.
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