UserZoom is a UX research platform offering a suite of advanced mixed-method UX research capabilities. UserZoom was acquired by UserTesting in 2022, and legacy customers are typically migrated to UserTesting's credit-based pricing model during renewal.

UserZoom offers customized pricing packages based on unique needs, with pricing depending on daily UX research volume, reach, audience, number of users to target, upskill needs, available seats, and other factors. The platform does not have a public pricing page, and pricing is available upon request after registering for a demo. UserZoom provides video-based usability tests, click tests, tree tests, and card sorts for comprehensive UX research.