Smith.ai provides AI receptionist and virtual receptionist services with separate pricing models. The company offers both AI-powered automated answering and live human agent services.

Smith.ai offers two distinct service lines: AI Receptionist with plans at $95/month (50 calls), $270/month (150 calls), and $800/month (500 calls), and Virtual Receptionist with human agents at $292.50/month (30 calls), $675/month (90 calls), and $1,350/month (200 calls). Web Chat service is available starting at $140/month (20 chats), $300/month (50 chats), and $600/month (120 chats). Virtual Receptionist overage charges range from $9.75-$11/call. Users should budget 20-30% above base plan price for add-ons and overages.
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