Outreach Kaia

Kaia joins sales calls automatically with real-time transcription, surfaces relevant content during live conversations, and generates post-call summaries with action items and key behaviors. Unlike standalone call recording tools, Kaia integrates directly with the Outreach platform so conversation data flows into the same system where reps manage sequences, track engagement, and log activities. Sales managers can view key aspects of meetings and add notes for real-time coaching. Kaia provides before-meeting playlists, during-meeting real-time content cards and live-listen whisper mode, and post-meeting smart coaching and chat.