MessageBird/Bird Flows
MessageBird is a cloud-based SMS marketing platform designed to help businesses engage with customers across a variety of channels including WhatsApp, voice, live chat and more. Bird Flows features a flow builder that lets enterprises establish automated workflows to automatically capture customer data, reply to queries, and streamline marketing operations.
Netherlands
Founded 2011
What is MessageBird/Bird Flows?
MessageBird provides omnichannel communication capabilities through its Flow Builder, which allows configuration of WhatsApp channels with rich capabilities like reply buttons, list messages, and template messages. The platform offers automatic fallback from WhatsApp to SMS or voice to ensure customers are reached, with customizable fallback timing. MessageBird logs delivery status including sent, delivered, read, and rejected statuses to visualize performance and identify problem numbers.
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MessageBird/Bird Flows
Cloud-based SMS and messaging platform with WhatsApp and SMS fallback capabilities
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