Khoros is an enterprise customer experience platform that combines social media management, community management, messaging, and customer engagement in one unified solution.

Khoros operates at the higher end of the pricing spectrum with modular pricing for core products. The platform includes social media management, community capabilities, customer engagement, and CXM features. Pricing is highly variable and typically includes platform fees plus per-user or per-interaction charges. Implementation fees and ongoing professional services are often included in contracts.
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