
Jimo replaces traditional tooltip-based tours with AI-generated, action-based product guidance. The platform records user journeys and automatically builds onboarding flows with visual cursor animations and gaming-inspired mechanics. Setup is code-free using a Chrome extension for workflow recording and configuration. Jimo's Resource Center combines AI-powered answers with interactive tours, keeping users engaged without friction. The platform targets B2B SaaS teams seeking to improve activation metrics, reduce churn, and accelerate time-to-first-value. Case studies show significant improvements - for example, Zenchef reduced onboarding from 30 days to 14 days while decreasing support tickets. Jimo is built on the premise that better onboarding drives more revenue through faster adoption and higher engagement.
Open-source JavaScript libraries for product tours
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Intro.js and Shepherd.js are lightweight open-source JavaScript libraries for creating step-by-step and powerful customer onboarding tours. Both provide developers with serious control without adopting a full onboarding platform.
Digital Adoption Platform for Help Documentation
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Inline Manual is a cloud-based digital adoption platform designed to help businesses improve customer engagement by creating engaging walkthroughs, tips, tutorials, and help content.
Best Onboarding Software
G2 Rating
HelpHero is an onboarding platform that helps businesses create interactive product tours and customer onboarding experiences. It enables users to create engaging, easy-to-follow product tours with no coding or big budgets required.