Incentivio

Incentivio is an all-in-one platform that helps restaurants take control of their guest journey through digital engagement and loyalty. The platform includes branded mobile apps with native iOS and Android builds optimized for speed and responsiveness, customizable online ordering systems worthy of brand standards, and comprehensive loyalty programs that reward guests for all interactions both in-store and online. Key intelligence features include churn management powered by AI to prevent customer loss, automatic upsells using machine learning recommendations at checkout, and gift card solutions usable across mobile, web, and in-store channels. The customer data platform (CDP) analyzes guest accounts daily, providing actionable intelligence to identify guest segments: potential regulars, customers to convert to loyalists, existing loyalists to reward, anonymous guests to convert, and at-risk customers likely to churn. Incentivio uses behavioral loyalty and automated marketing to bring guests back more often without sacrificing margins, integrating with POS systems and supporting multi-location restaurant groups.