HubSpot's live chat is a free customer engagement tool integrated into the HubSpot CRM platform. It offers basic live chat functionality at no cost with option to upgrade for advanced features like custom branding and conversational AI.

HubSpot Chat includes a free tier with live chat widget, basic chatbot, conversation inbox, and automatic CRM contact creation. Paid Starter plans begin around $20/month per seat with custom branding on chat widget. Professional plans range $500-$800/month with Conversational AI capabilities that pull answers from knowledge base, custom branching, and A/B testing. Three chat products are available: Live Chat, rule-based Chatflows bots, and Breeze Customer Agent.
Free live chat software for business engagement and customer service
G2 Rating
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All-in-one chatbot platform for messaging apps
Founded
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ManyChat is a contact-based chatbot platform for Facebook Messenger, Instagram, WhatsApp, and SMS. It enables marketing automation through conversational messaging with flexible contact-based pricing.
Live chat, chatbot, and AI tools for website customer support
Starting Price
Smartsupp provides live chat, chatbot, and AI assistant solutions for websites and e-commerce businesses. It helps customer support teams improve customer engagement and increase conversions through intelligent assistance tools.
AI customer service agent platform
Founded
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Ada is an AI customer service agent platform that automates customer support conversations. It uses resolution-based pricing and requires enterprise sales conversations.