Hollat

Hollat is a CRM platform that allows organizations to receive customer complaints and requests through multiple channels including call centers, self-service websites, chat apps such as WhatsApp, and more. The system tracks client interactions, manages support tickets, and enables communication from a single dashboard. Features include email integration, automated workflows, real-time reporting, and role-based access. It addresses integration, privacy, and cybersecurity challenges for large enterprises and the public sector, aligning with local regulatory requirements and offering local data hosting. Hollat recently completed a seed round of $3 million following graduation from the Flat6Labs accelerator and launched a new cloud-based CRM version.