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Haptik

Haptik (Jio Haptik) is a conversational AI platform that enables businesses to build, deploy, and manage AI agents across omnichannel customer touchpoints including voice, chat, WhatsApp, and more. It powers customer service and sales automation.

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What is Haptik?

Haptik provides an enterprise-grade AI Agent platform built on a decade of conversational AI expertise. The platform offers Voice AI Agents, AI Customer Service Agents, AI Sales Agents, AI Booking Agents, and AI Lead Qualification Agents. It supports 100+ languages with flexible model selection (GPT, Llama, Claude), omnichannel engagement (Web, Chat, Voice), and smart recommendations. The platform is trusted by 500+ enterprises and enables AI+Human collaboration through Smart Agent Chat and seamless escalation to human agents.

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Haptik

Build Enterprise-Grade Customer Experience AI Agents

  • Used By Count


    500+
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