Tidio is a customer service suite providing live chat, chatbot automation, and in-chat feedback surveys for ecommerce and SaaS businesses.

Tidio offers flexible pricing with a free plan including up to 50 conversations per month, making it accessible for small businesses and startups. Starter plan begins at $29/month for 100 conversations and chatbot features. Tidio+ is a custom plan at $749/month including AI agent and dedicated success manager. Compared to Gorgias, Tidio plans typically offer same features at half the cost, making it more accessible for small to medium-sized businesses. More scalable pricing structure than Gorgias which uses per-ticket model. Integrates with multiple platforms.
Customer service suite with live chat and chatbots
Starting Price
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