GetFeedback

GetFeedback Digital focuses on in-the-moment feedback on digital channels like websites and apps to optimize user experience, including features like passive feedback buttons and in-app micro-surveys. GetFeedback Direct was designed for relational and transactional feedback across the customer journey. The GetFeedback Direct product is sunsetting on December 31, 2026, with GetFeedback Digital being renamed to GetFeedback. Migration to SurveyMonkey Enterprise is the recommended path.