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Freshworks CRM

Freshworks CRM is an AI-powered customer relationship management platform with contact management, deal tracking, automation, and analytics for sales teams.

United States
Founded 2010
Screenshot of Freshworks CRM website

What is Freshworks CRM?

Freshworks CRM (also known as Freshsales) is a modern CRM platform designed for sales teams of all sizes. Features include Kanban views for contacts, accounts, and deals, contact lifecycle stages, built-in chat, email, and phone capabilities, email templates, custom fields, basic workflows, and curated reports. The platform includes AI-driven insights for contact management and automation, detailed analytics and reporting, enhanced lead management for sales funnel tracking, and a mobile app. Freshworks CRM offers a free plan with limited features, plus tiered paid plans from $9-$119 per user per month depending on billing and plan selection.

Pricing

Starting Price
$9/user/month

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Freshworks CRM

AI-Powered Customer Relationship Management

  • G2 Rating


    4.5/5
  • Starting Price


    $9/user/month
  • Funding


    Public
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