Freshworks CRM

Freshworks CRM (also known as Freshsales) is a modern CRM platform designed for sales teams of all sizes. Features include Kanban views for contacts, accounts, and deals, contact lifecycle stages, built-in chat, email, and phone capabilities, email templates, custom fields, basic workflows, and curated reports. The platform includes AI-driven insights for contact management and automation, detailed analytics and reporting, enhanced lead management for sales funnel tracking, and a mobile app. Freshworks CRM offers a free plan with limited features, plus tiered paid plans from $9-$119 per user per month depending on billing and plan selection.