Freshworks is a customer relationship management and customer support platform that helps businesses unite marketing, sales, and customer support in a single integrated package. The platform includes Freshsales for sales, Freshmarketer for marketing, Freshdesk for support, and Freshchat for messaging.

Freshworks provides an integrated suite of customer experience solutions for businesses of all sizes. Freshsales CRM features lead management, contact management, email tracking, sales forecasting powered by Freddy AI, and behavior analytics. Freshmarketer enables personalized multichannel marketing campaigns. Freshdesk provides comprehensive customer service across all channels. Freddy AI, their intelligent assistant, provides lead scoring, sales forecasting, and behavior analytics to help sales teams prioritize high-value prospects. The platform is recognized as a G2 Leader and GetApp Category Leader.
Grow Your Business - Keap CRM & Marketing Automation for small business
Founded
G2 Rating
Starting Price
Keap (formerly Infusionsoft) is the leading small business CRM and automation platform designed exclusively to help small businesses save time and grow. Founded in 2001 and now owned by Thryv, Keap combines marketing automation, sales automation, service automation, and business intelligence in one integrated platform.
CRM for professional services
G2 Rating
Accelo is a cloud-based professional services automation (PSA) and CRM platform that combines sales, project management, ticketing, time tracking, billing, and reporting for professional services firms.
Process-focused CRM system with task and sales automation
G2 Rating
Livespace is an intuitive, adaptable and cloud-based CRM platform designed to help sales teams organize themselves and ensure everyone knows the next step to winning their deals. It scores 88/100 in the CRM category based on user satisfaction.