Einstein Copilot is Salesforce's generative AI assistant integrated into Sales and Service Cloud, providing AI-powered insights, summaries, and automated workflows for sellers and service agents.

Einstein Copilot is available through Einstein 1 Edition (premium bundles at ~$500/user/month) or as an add-on to Enterprise/Unlimited editions at $75/user/month. The platform includes 1,000 Copilot Credits with each Dynamics 365 Sales Premium license, with additional credits available through pay-as-you-go pricing. Einstein Copilot monetizes generative AI as premium add-ons or upgraded editions on top of Salesforce's core cloud products.
AI-Powered Copilot for Sales and Service Cloud
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