DriveCentric is an AI-powered CRM platform built specifically for automotive dealerships to enhance engagement, simplify workflows, and boost sales performance. Trusted by over 2200 dealerships, the platform has earned industry recognition including the 2022 Vanguard Award and BMW NA NextGen CRM Certification.

DriveCentric centralizes all dealership communications including text, email, video, chat, and calls into one intuitive interface, giving teams full visibility into their digital showroom. By connecting sales, F&I, service, marketing, and follow-up while leveraging AI at each step, the platform helps dealers deliver the experience today's customers expect in an open, collaborative way. DriveCentric has evolved into a flexible platform designed to manage the entire dealership customer lifecycle with 100+ integrations to connect with other dealership tools. In January 2026, DriveCentric announced a strategic partnership with Dealer Pay to enable compliant payment collection within DriveCentric.
AI-Powered Automotive CRM for Car Dealerships
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