ConnectWise is an enterprise platform providing professional services automation (PSA), remote monitoring and management (RMM), ticketing, project management, CRM, billing, and reporting for IT service providers and managed service providers.

ConnectWise combines project management, ticketing, time tracking, billing, CRM, and reporting in a unified system for IT service providers. The platform includes workflow rules that span marketing campaigns, service delivery tracking through SLAs, invoice creation, and financial management. It supports help desk and ticket management, project management, time tracking, customer relationship management, remote access, cybersecurity, backup monitoring, quoting, automation, and reporting. The platform covers the complete service delivery lifecycle from lead to invoice.
Professional services automation and remote management platform
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