Capsule is a user-friendly customer relationship management (CRM) software developed by Zestia, a privately held software company. It is designed for small to medium-sized businesses, startups, and freelancers who need straightforward CRM functionality without unnecessary complexity.

Capsule CRM is a cloud-based platform for managing customer relationships with a focus on simplicity and ease of use. The platform features contact management for organizing customer information, a visual sales pipeline for tracking deals, integrated project management module for post-sale tasks, and a clean user interface designed for intuitive setup. The platform is designed for small businesses and startups that need customer management without enterprise complexity. While praised for its simplicity, some users note limitations as businesses scale and grow in complexity.
Grow Your Business - Keap CRM & Marketing Automation for small business
Founded
G2 Rating
Starting Price
Keap (formerly Infusionsoft) is the leading small business CRM and automation platform designed exclusively to help small businesses save time and grow. Founded in 2001 and now owned by Thryv, Keap combines marketing automation, sales automation, service automation, and business intelligence in one integrated platform.
CRM and business management platform
Founded
Karlia is a cloud-based customer relationship management software designed to help businesses handle administrative processes such as prospecting, accounting, invoicing, project management, supplier communications, and purchasing. Particularly suited for service-based businesses and consultancies.
AI-powered omnichannel customer experience platform
G2 Rating
Kapture is an enterprise-grade AI-powered omnichannel Customer Experience management platform with a deep focus on customer support. Recognized as a 2025 Gartner Customers' Choice in CRM Customer Engagement Center category.