Brand24

Brand24 helps professionals and businesses monitor brand mentions and customer queries across public sources. The platform features sentiment analysis and categorization to help users understand their audience and boost their social selling strategy. By creating a project, Brand24 collects all publicly available customer queries, allowing users to find those about products they offer. The tool is highly praised for ease of setup and use, with users typically up and running within minutes and no training required. Brand24 offers significantly lower prices compared to enterprise competitors.